Effective: May 21, 2026 · Last updated: June 9, 2026
These Terms of Service ("Terms") govern your use of Puubu, a mobile application provided by Puubu LLC ("we," "us," "our"). By downloading, installing, or using Puubu, you agree to be bound by these Terms. If you do not agree, do not use Puubu.
Puubu is a personal tracking tool that helps you log meals, symptoms, bowel movements, drinks, and (optionally) medications you take, in order to observe patterns in how what you consume relates to how you feel. You can also share short messages with us through the in-app "Tell Puubu" feedback box.
Puubu is not a medical device, diagnostic tool, or healthcare service. It does not provide medical advice, diagnoses, or treatment recommendations. The patterns and insights surfaced by Puubu are observational and based solely on data you enter. They may be incomplete, coincidental, or incorrect.
Any decisions you make based on Puubu's insights are your own. If you have health concerns, consult a qualified healthcare provider.
PUUBU IS NOT A MEDICAL APP, A MEDICAL DEVICE, OR A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. THE PATTERNS, INSIGHTS, AND AI-GENERATED CONTENT PROVIDED BY PUUBU ARE FOR INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY. THEY ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE OR HEALTH CONDITION, INCLUDING BUT NOT LIMITED TO IBS, CROHN'S DISEASE, CELIAC DISEASE, GERD, OR ANY OTHER GASTROINTESTINAL OR MEDICAL CONDITION.
Never disregard professional medical advice or delay seeking it because of something you read in or concluded from Puubu. If you think you may have a medical emergency or a severe allergic reaction, call your doctor or emergency services immediately. See also the Allergies and Intolerances and Medications sections below, which describe specific situations where Puubu should not be relied on. Reliance on any information provided by Puubu is solely at your own risk.
Puubu tracks gut symptoms such as bloating, gas, heartburn, and bowel patterns. It is not designed to identify, predict, or rule out food allergies, intolerances, or any other immune-mediated or systemic reactions.
If you have a known or suspected food allergy or intolerance, continue to avoid the foods identified to you by a qualified healthcare provider, regardless of any patterns Puubu does or does not surface.
In particular:
You are solely responsible for managing your allergies and intolerances. Puubu LLC accepts no liability for any harm arising from reliance on patterns surfaced by, or absent from, the app.
Puubu lets you optionally log medications you take. The reason this feature exists is to give the AI honest context when generating weekly reviews: a symptom pattern can look very different on days a medication is or is not taken, and we want the app to recognize that rather than mistake a medication's effect for a food pattern.
Puubu is not a medication app. Specifically:
You are solely responsible for managing your medications. Puubu LLC accepts no liability for any harm arising from medication-related decisions made based on, or absent from, the app.
Puubu is intended for users aged 18 and older. By using Puubu, you confirm that you are at least 18 years of age. If you are under 18, do not use Puubu.
Your use of Puubu is also governed by our Privacy Policy, which describes in detail what data is collected, how it is processed, and the rights you have over it.
In summary, your health data is stored locally on your device and is not synced to our servers. Limited information is sent in transit to our AI subprocessor for ingredient identification and weekly review generation, and is discarded after the response is returned. We do not maintain user accounts, do not collect personal identifiers, and do not use advertising or behavioral analytics services. You can export or delete your data at any time from Settings → Your Data.
You agree to use Puubu only for its intended purpose as a personal tracking and reflection tool.
You agree not to:
You retain ownership of all data you enter into Puubu, including meals, symptoms, bowel movements, drink and hydration logs, medication entries, notes, selected gut conditions and diagnoses, the messages you send through "Tell Puubu," and any photos you take or upload for analysis ("Your Content"). We do not claim any ownership over Your Content.
To provide the app's features, you grant Puubu LLC a limited, worldwide, royalty-free, non-exclusive, non-transferable license to:
This license is limited to what is strictly necessary to operate Puubu and terminates when you delete the data from your device or uninstall the app. We do not use Your Content to train AI models or for any other purpose beyond providing the app's features.
You represent and warrant that you have the right to grant this license. For example, any photos you upload must be yours or you must have permission to use them.
Puubu, including its original content, features, functionality, source code, logos, UI design, artwork, the Puubu mascot character, and all related trademarks and trade dress, is and will remain the exclusive property of Puubu LLC and its licensors. Nothing in these Terms transfers any ownership rights to you. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
Puubu offers an optional paid plan, Puubu Pro, sold as an auto-renewing subscription through the Apple App Store and the Google Play Store.
Puubu Pro is offered as:
The exact local price is shown in the App Store or Play Store purchase sheet before you confirm, in your local currency. The in-app paywall reflects the current published price.
New users may be offered a 14-day free trial of Puubu Pro at the start of their first subscription. The trial gives you access to Pro logging, AI analysis, and weekly review features during the trial window. Importing a previously exported data file is the one Pro capability reserved for active paying subscribers and is not included in the trial. Any unused portion of the free trial is forfeited when you start a paid subscription that includes the trial.
By starting a Puubu Pro subscription, you agree that:
We do not process payments directly and do not have access to your payment card or bank information.
Refunds are handled by Apple or Google according to their policies. We have no ability to issue refunds outside of those platforms.
If the price of your subscription changes, Apple or Google will notify you before charging the new price and may require your re-acceptance, in accordance with their respective terms.
If your Puubu Pro subscription ends, expires, or is canceled, your locally stored data — meals, symptoms, bowel movements, drinks, medications, weekly reviews, archive items, and profile — remains on your device. The app continues to function with the free-tier feature set (a weekly cap on AI analyses, manual ingredient entry, and weekly reviews that draw on whatever data you continue to log). Restarting a subscription later will restore the Pro feature set.
Uninstalling the app removes locally stored data from the device. If you want to keep a copy first, export from Settings → Your Data before uninstalling. Importing a previously exported file requires an active Pro subscription. Export remains available to all users (trial, free, or Pro) at any time.
Puubu uses generative AI (Anthropic's Claude) to identify ingredients from food searches and photo scans, and to produce weekly reviews, archive summaries, and other insight surfaces based on your data. Barcode lookups do not use AI; they query the OpenFoodFacts product database directly.
AI-generated output can be inaccurate, incomplete, hallucinated, or unexpected. You should treat insights and ingredient lists as informational, not authoritative.
If you encounter AI output that is offensive, misleading, unsafe, or otherwise problematic, please report it to support@puubu.com so we can investigate.
If you believe that content you own has been used in Puubu in a way that infringes your copyright (for example, a photo you submitted that someone else uploaded), please send a notice to support@puubu.com that includes:
We will respond to properly submitted notices in accordance with the U.S. Digital Millennium Copyright Act ("DMCA"). If your content has been removed in response to a DMCA notice and you believe the removal was in error, you may submit a DMCA counter-notice to the same email address containing the elements required by 17 U.S.C. § 512(g).
We make a reasonable effort to keep Puubu available, but we do not guarantee uptime, uninterrupted access, or the continued availability of any specific feature. We may add, change, suspend, or remove features at any time, including by changing what is included in the free tier or in Puubu Pro. Material changes that affect your rights or obligations are addressed in "Changes to these Terms" below.
We are not liable for any delay, interruption, or failure to perform under these Terms caused by events beyond our reasonable control, including natural disasters, network or infrastructure outages, third-party service failures (such as our AI subprocessor or hosting provider), labor disputes, acts of war or terrorism, government actions, or comparable events.
If you obtained Puubu through the Apple TestFlight program, the Google Play internal or closed testing program, or any similar beta-distribution channel, you understand that:
These Terms continue to apply to beta and pre-release builds.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PUUBU IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.
We do not warrant that:
YOU USE PUUBU AT YOUR OWN RISK.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PUUBU LLC AND ITS OWNERS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING DAMAGES FOR LOSS OF DATA, REVENUE, PROFITS, GOODWILL, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF PUUBU, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
This includes, but is not limited to, damages arising from:
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO PUUBU SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR FIFTY U.S. DOLLARS ($50), WHICHEVER IS LESS.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages, so some of the above limitations may not apply to you. In such jurisdictions, our liability is limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless Puubu LLC and its owners, employees, contractors, and affiliates from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your use of Puubu, your violation of these Terms, your violation of any third-party rights, or any content you submit to Puubu.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS, INCLUDING YOUR RIGHT TO BRING A LAWSUIT IN COURT.
You and Puubu LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of Puubu (a "Dispute") will be resolved by binding individual arbitration administered by a recognized arbitration body in Los Angeles County, California, in accordance with its commercial arbitration rules. Judgment on the arbitration award may be entered in any court having jurisdiction.
YOU AND PUUBU LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, CONSOLIDATED ACTION, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING.
Exceptions. Either party may bring an individual claim in small-claims court if the claim qualifies. The arbitration and class action waiver in this section do not apply where prohibited by law, including certain consumer protection statutes in the European Economic Area, the United Kingdom, and other jurisdictions. If you are a resident of such a jurisdiction, you may exercise any right to bring a claim in the courts of your country of residence to the extent that right is non-waivable.
Opt-out. You may opt out of this arbitration agreement by emailing support@puubu.com within 30 days of first accepting these Terms, with the subject line "Arbitration Opt-Out" and stating your intent to opt out. Opting out will not affect any other provision of these Terms.
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. Subject to the arbitration provisions above, any disputes not subject to arbitration shall be brought exclusively in the state or federal courts located in Los Angeles County, California, and you consent to the personal jurisdiction of those courts.
If you obtained Puubu through the Apple App Store, the following additional terms apply to you, and in the event of any conflict between these and the other terms above, the following control with respect to your use of Puubu on iOS:
We may update these Terms from time to time to reflect changes in our practices, our app, or our legal obligations. If we make material changes, we will update the "Last updated" date at the top of these Terms and post the revised Terms within the app under Settings → Legal. Where a change materially affects your rights or obligations, we will additionally surface a notice within the app. Your continued use of Puubu after changes take effect constitutes acceptance of the revised Terms.
You may stop using Puubu at any time by deleting the app from your device.
We reserve the right to suspend or terminate access to Puubu, or to specific server-side features, if we believe you have violated these Terms or engaged in abusive use of our infrastructure. Given the app's architecture (no accounts, local data), termination by us primarily applies to abuse of our server features, such as rate-limit circumvention or attempts to extract or attack our AI subprocessors.
The following sections survive any termination or expiration of these Terms: Medical Disclaimer, Allergies and Intolerances, Medications, Your Content and the License You Grant Us, Intellectual Property, Subscriptions and Payments, Copyright Complaints, Service Availability and Changes, Disclaimer of Warranties, Limitation of Liability, Indemnification, Dispute Resolution and Class Action Waiver, Governing Law, Apple App Store Provisions, and any other provision that by its nature should survive termination.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Puubu LLC regarding your use of Puubu and supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect, and the invalid provision will be modified to the minimum extent necessary to make it enforceable.
Questions about these Terms? Reach us at support@puubu.com or by phone at +1 (323) 230-3016.
Puubu LLC · 833 S Catalina St, Los Angeles, CA 90005, USA · +1 (323) 230-3016